Terms & Conditions

A legal disclaimer

Effective Date: September 2025

Welcome to Callie’s Custom Cups. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Orders & Payments

• All orders must be paid in full at checkout.

• Custom orders are made based on the information you provide. Please review all details carefully before placing your order.

2. Customization & Accuracy

• We are not responsible for errors in submitted personalization details (e.g., spelling, colors, designs).

• We reserve the right to decline orders with inappropriate or offensive content.

3. Shipping

• Processing times are typically 2–4 business days, but may vary.

• Delivery dates are estimates and not guaranteed due to possible carrier delays.

4. Returns & Refunds

• Custom items are non-refundable except in cases of damage or error on our part.

• Damaged or incorrect orders must be reported within 30 days of delivery for replacement or refund.

5. Intellectual Property

• All designs, logos, and content on this site are the property of Callie’s Custom Cups and may not be copied, reproduced, or distributed without permission.

6. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

• Our total liability is limited to the amount paid for your order.

7. Privacy

• Your use of our site is also governed by our Privacy Policy, which explains how we collect and use your information.

8. Changes to Terms

• We may update these Terms and Conditions at any time. Updates will be posted on this page with the new effective date.

9. Contact Us

For questions regarding these Terms and Conditions, please contact us at:
📧calliescustomcups@gmail.com